Our courses

Fast Track Hospitality Service
Fast Track Hospitality Service
Multi-Tasking, Revenue Generation and Wine Service
  • Multi-Tasking:- The Versatile Service Professional
  • Revenue Generation
  • Building the Guest’s Experience
  • Understanding Wine and Food matching

Who is this Course for?
  • Existing staff required to multitask across a variety of service roles
  • Staff returning to work wanting a quick refresher on Restaurant service techniques
  • Staff looking to build their Revenue generation skills
  • Staff wanting an introduction to wine knowledge and service skills
  • Supervisors and Managers looking for an introduction to wine knowledge and service skills
Course Description

The course provides a focus on developing versatile hospitality service professionals. It includes taking on a broader set of service roles (including the service of wine), generating increased revenues and enhancing the guest’s experience.

  • Understanding the guest (and exceeding their expectations)
  • Increasing revenue spend per guest, whilst enhancing their dining experience
  • Building exceptional service practices, including wine service
  • Understanding the relevance of tasting wine and writing notes
  • Developing an understanding of the world of wine
  • Developing sound appreciation of pairing wine with food

The course content assumes no prior wine knowledge, but will build on any existing knowledge, skills and experience currently held.

Course Cost & Delivery

Cost: The course cost is £300*.
(Employers will be able to offset costs in whole or part if enrolling staff for the Wine Guild Education Apprenticeships)

  • Courses start on the first Monday of each month.
  • Each course is delivered and assessed over 6 weeks.
  • Each course is a blend of on-line learning, supported by guided tuition from expert tutors** during a two hour ‘Live’ Online session each week

* Course fee does not include wine tasting, but this can easily be arranged as an optional extra in the workplace, or in a virtual format, if requested.
** Our panel of tutors includes sommeliers, experienced wine educators and tutors with long hospitality industry expertise.

Course Benefits
  • Rapid foundation in wine knowledge to enable you to broaden your knowledge
  • A great way of refreshing your key wine and food service skills
  • Raise your awareness of the post Covid19 hospitality environment
  • Gain insights into how to continue developing your skills alongside your work role
  • Learn with inspirational on-line  modules: study  at your own pace at a time to suit you
  • Specific commitment just 2 hours tuition per week for 6 weeks
  • A great opportunity to link and learn with our team of Experts
  • Provides a solid foundation on which to build your knowledge of wine for years to come
Online Delivery

Our innovative virtual classroom uses Multi-Media content including:

  • Live Video/Audio input
  • Shared Screen activities
  • Individual & Group work
  • Various Quiz formats
  • Tutor Support

Trainees successfully completing the course will receive a Wine Guild Education Certificate.

Course Leader
Units of study
What is Wine?
The World of Wine Growing
The World of Wine making
Understanding the Wine Label
Attitudes & Behaviours
Still & Sparkling Wines
Sweet Wines & Fortified Wines
Wine on its Own
Wine & Legislation
World Classic Wine & Food Pairing
Serving, Storing & Maturing wine
Wine Tasting Skills